Delivery

We aim to despatch your order within 24 hours.

We will send your order by private courier. The checkout will always default to the cheapest shipping option for you and this will be free with a product order value above £28.

Other shipping options if available can be obtained using the drop down menu at the checkout. Please be aware that such delivery options only apply from the time goods are despatched from us.

UK Delivery

The delivery times we quote are for mainland UK and are given as a guide and are not legally binding.

We usually use a local courier service so that goods will be dispatched the next day for delivery within 3 – 5 days. We have found local courier services to be the most cost effective and time efficient service. If you are not at home the local courier will attempt to deliver up to three times with notification.

Delivery charges are based on the delivery address that you give when you place your order. If you make a mistake, the delivery address cannot be changed once the item is despatched so please get in touch with us as soon as you can in these circumstances.

Certain postcode areas may take slightly longer to complete delivery.

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Next Business Day Delivery

In a rush? This option is for orders placed before 1pm Monday to Friday for an additional fee. Just select Next Day delivery when you go through the checkout. Delivery on the Next Day service is made on working week days only and does not include weekends and bank holidays.

Receipt

If you’ve not received your order within 7 working days of receiving the despatch e-mail please contact us immediately.

Finally we advise you to check the contents of the order with the inventory sent with the goods. In the rare instance that goods are missing, please contact us within 24 hours and we will happily send out the missing goods at no extra cost to you (timing subject to stock levels).

If goods are damaged or faulty please inform us within 24 hours of receiving your order.

Please refer to our Terms and Conditions for more information.